Privacy Policy

1. Introduction

VoiceLine LS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Submit an application to become an interpreter or translator
• Create an account or log into our portal
• Contact us for services or support
• Sign contracts or agreements
• Subscribe to our newsletters or communications

This information may include:

• Name, email address, phone number
• Mailing address
• Language proficiencies and certifications
• Resume and professional experience
• Payment information for compensation purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process your interpreter/translator applications
• Provide, maintain, and improve our services
• Communicate with you about assignments, payments, and updates
• Send administrative emails and notifications
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Confidentiality of Interpreted/Translated Content

We maintain strict confidentiality regarding all content interpreted or translated through our services. Our interpreters and translators are bound by:

• Professional codes of ethics
• Non-disclosure agreements
• Industry-specific confidentiality standards (including HIPAA for healthcare)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, email services)
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With your consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@voiceline-ls.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: