Privacy Policy

1. Introduction

VoiceLine LS ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read it carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information we collect

When you give it to us

We may collect personal information that you voluntarily provide when you:

• Apply to become an interpreter or translator with us
• Create an account or log into our portal
• Contact us for services or support
• Sign contracts or agreements
• Subscribe to our newsletters or communications

What that can include

• Name, email address, and phone number
• Mailing address
• Language proficiencies and certifications
• Resume and professional experience
• Payment information, used to pay you for your work

3. How we use your information

We use the information we collect to:

• Process your interpreter or translator application
• Provide, maintain, and improve our services
• Communicate with you about assignments, payments, and updates
• Send administrative emails and notifications
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Confidentiality of interpreted and translated content

Everything interpreted or translated through our services stays strictly confidential. Our interpreters and translators are bound by:

• Professional codes of ethics
• Non-disclosure agreements
• Industry-specific confidentiality standards, including HIPAA for healthcare work

5. When we share information

We do not sell, trade, or rent your personal information to third parties. We share it only:

• With service providers who assist in our operations, such as payment processors and email services
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With your consent

6. How we protect your data

We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. That said, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. How long we keep your data

We keep your personal information only as long as we need it — to fulfill the purposes it was collected for, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we securely delete or anonymize it.

8. Your rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Receive a portable copy of your data
• Withdraw consent

To exercise any of these rights, email us at privacy@voicelinels.com.

9. Cookies and tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings, though disabling cookies may limit some features of the site.

10. Children's privacy

Our services are not directed to anyone under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the new policy on this page and update the "Last updated" date at the top. Continuing to use our services after a change means you accept the updated policy.

12. Contact us

Questions about this Privacy Policy or our privacy practices? Reach us at: